Apr 12, 2024 | Consulting, Technology
The Help Desk Whisperer: Maintaining and Retaining Your Help Desk Team This is the first in a series of articles that will be focused on the importance of creating and maintaining a strong Help Desk to support your stores. In this first installment, we will be...
Mar 21, 2024 | Consulting, Sales, Technology
What can convenience stores learn from Leonardo Da Vinci? Adhering to Leonardo da Vinci’s wisdom, ‘Simplicity is the ultimate sophistication’, we believe that the most effective operations are those unencumbered by unnecessary...
Jan 23, 2024 | Consulting, Technology
Technology Upgrades Made Easier Introducing new technology can make your team excited at the better way of doing things or make them roll their eyes wondering what was wrong with the old way. Usually, it’s a mixture of both reactions. Regardless, a commitment to the...
Jan 23, 2024 | Consulting, Technology
Evaluating Dispatch Software for Fuel Distribution Investing in a fuel dispatch software is a make-or-break decision that can’t be left to chance. The wrong choice can lead to operational chaos and significant upfront expenses – a challenge faced by many fuel...
Jan 23, 2024 | Consulting, Technology
The Credit Card Competition Act Of 2023 Will Shake Up Our Industry. By now, you’ve heard of the Credit Card Competition Act. It was reintroduced in the Senate this summer with more support after being initially shot down in 2022. The premise is simple: Visa and...
Jan 19, 2024 | Consulting, Technology
Artificial Intelligence Trends for C-Stores C-store customers expect a seamless shopping experience, with quick checkout times and personalized recommendations, so convenience store owners are constantly looking for ways to improve their operations and stay...