Connecting Data and Departments
How empowered are your salespeople? Is “I’ll find out and get back to you” a typical response to a customer asking about his order?
Does your sales team need to find answers to customers’ questions by contacting other departments within your organization?
As we all know, communication and efficiency drive customer satisfaction. CheckPoint was designed with efficient collaboration in mind by connecting data and departments. You probably are already aware that CheckPoint is a web-based tool that tracks sales pipelines as well as activities with existing and potential customers. But CheckPoint also integrates with other apps to provide real-time customer data such as up-to-date order information, a customer’s fuel pricing, and their current equipment—all at the fingertips of the salesperson.
Salespeople are oftentimes the first people to receive requests or questions from existing and potential customers. With so much information in CheckPoint, salespeople feel empowered and there is less “back and forth” with the other departments within your organization. Moreover, customers get the information they need more quickly and see firsthand the capability of your organization.
CheckPoint is a web app with a mobile tracking app companion developed by RowLogic and is available via subscription. RowLogic has over 25 years of experience in software for the petroleum distribution industry.
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