Articles

Educational Articles

 

The Below the Line Club Suppliers periodically write educational articles relevant to the petroleum distribution and convenience store industries.  Below are some of those articles.

Letting Go to Move Forward

Letting Go to Move Forward In our work with family businesses we often hear the next generation lament that the current generation in charge will never “let go.” The next generation is keenly aware that if the current generation cannot “let go,” then they, the next...

Connecting Data and Departments

Connecting Data and Departments   How empowered are your salespeople? Is “I’ll find out and get back to you” a typical response to a customer asking about his order? Does your sales team need to find answers to customers’ questions by contacting other departments...

Food for Thought… Consider Affordable Food Robotics

Food for Thought... Consider Affordable Food Robotics   In retail outlets, robots are increasingly being used in all aspects of the business to track inventory, gauge customer satisfaction, streamline checkouts, deliver products, clean stores, and prep food. In...

Saving Time, Money, and Lives

Saving Time, Money, and Lives   Consider this: The US health insurance system is the most complicated consumer industry in the world. The US health insurance system is the highest cost in the world. The US healthcare system fails to deliver good value for the...

Maintenance: Increase Traffic, Increase Profits

There is one convenience store for approximately every 2,000 people in the United States. With all that competition, how do you increase traffic in your stores and at your pumps? You must build a reputation of clean, well maintained stores and, along with traditional...

Speed Up Your Sales Cycle

A slow credit department can drive a sales person crazy and hinder his ability to close deals. For a credit manager, a slow credit department insures they are correctly evaluating risk; a pushy salesperson can also drive him crazy). What if there was a way to speed up...