Covid-19 and 2020 accelerated many of the long-term trends in the C-Store industry. As we look to the future, we don’t just want to catch-up, we want to be ahead of the curve. Retailers on the front end of the curve who adapt with their customers in mind are best positioned to maintain their success. 

Join John Nelson, CEO of Vroom Delivery, and Mike Lawshe, President of Paragon Solutions, as they discuss what is needed to meet and exceed expectations during this next season and beyond.

This webinar will include: 

  • State of the Industry – Grocery and Convenience Delivery
  • New Competition
  • How C-Store chains can leverage their brands through delivery
  • Customer Analysis: who are they and what are they buying online?
  • Customer Journey post Covid-19 – Queuing, Spacing, Clean environment
  • New ways of providing service – Drive-thru, Curbside, Delivery
  • Safe Environment for Customers and Employees – Safe Shop Assured

The webinar is designed for owners, operations managers, general managers, IT, marketing managers, real estate, and anyone working toward a progressive vision of the future.  Jed Brewer, President of Study Groups, will moderate the call.  The complimentary webinar is co-sponsored by Study Groups and The Below the Line Club and will last approximately one hour.  We invite you and/or members of your team to participate.