Nov 19, 2024 | Consulting, Technology
Teamwork in a Hybrid World Hybrid work is usually defined as a flexible arrangement that combines remote work and in-office work. You may be thinking that hybrid work doesn’t apply to your company, but if you have multiple locations or if you consider your extended...
Nov 19, 2024 | Consulting, Sales, Technology
Best Practices for Lottery Accounting Lottery accounting sometimes seems complex because of the constant EFT’s into and out of your account. This guide aims to simplify the process and provide you with best practices to effectively manage and track...
Nov 19, 2024 | Consulting, Technology
Case Study: Un-branding the Tech Stack for a C-store Chain in Under 30 days ROC recently had the opportunity to work with a retailer who had made the decision to move away from offering various major oil brands’ fuel at their stores to an un-branded fuel business...
Oct 29, 2024 | Consulting, Technology
Time is money. Don’t waste either with the wrong fuel dispatch software A fuel dispatch software can either help optimize your business operations or it can make them more chaotic with complex interfaces, long implementation cycles, and half-baked features. So,...
Oct 29, 2024 | Consulting, Technology
The Silver Lining of Higher Gas Prices & Card Fees Operating as a fuel retailer can be one of the most difficult business ventures one can embark on. Unstable commodity prices, transportation difficulties, a lack of a consistent workforce, and ever-changing...
Aug 15, 2024 | Consulting, Technology
The Help Desk Whisperer Part 2: Effectively Onboarding Help Desk Analysts In last quarter’s newsletter article, we discussed some key areas of focus to keep your helpdesk employees engaged and empowered to put their stamp on building a successful help desk environment...