Do We Need to Staff Up?

Do We Need to Staff Up?

Do We Need to Staff Up? A frequently asked question I hear when going onsite to help petroleum companies with their credit and collections strategies is, “do we have enough employees in the department?”  While helpful for internal benchmarking, I do not recommend a...
Beware of Business Complacency

Beware of Business Complacency

Beware of Business Complacency  I was reviewing previous BTL newsletters and found the article below, which I originally wrote in 2014.  Ten years have gone by, and due to changing market conditions, the action items are even more applicable today than when the...