Jul 15, 2024 | Consulting
Do We Need to Staff Up? A frequently asked question I hear when going onsite to help petroleum companies with their credit and collections strategies is, “do we have enough employees in the department?” While helpful for internal benchmarking, I do not recommend a...
May 15, 2024 | Consulting
Beware of Business Complacency I was reviewing previous BTL newsletters and found the article below, which I originally wrote in 2014. Ten years have gone by, and due to changing market conditions, the action items are even more applicable today than when the...
Dec 22, 2023 | Consulting
Sales & Credit: Why Can’t We All Just Get Along? At a recent gathering of petroleum credit managers, a brave VP of Fuel asked the credit group “what do salespeople do that annoys you?” The spirited responses came quickly and were mostly related to the fact that...