Oct 29, 2024 | Consulting, Marketing
Beyond Social Media: How to Leverage Customer Experience Marketing Time and time again, we encounter clients aspiring to build brands as iconic as Buc-ee’s and Wawa. The allure of their notoriety and dedicated fanbase is undeniable. But what exactly makes these brands...
Sep 12, 2024 | Consulting
Health Plan Fiduciary Responsibilities Are Here. Are You Prepared? 3 Things to Know & 3 Best Practices The landscape of health plan fiduciary responsibility has changed. Since the passing of the Consolidated Appropriations Act of 2021 (CAA), more and...
Sep 12, 2024 | Consulting, Marketing
Create a Unique Customer Experience and Journey in Retail Merchandising Featured Images: Samco store designed by Paragon Solutions, located in Bakersfield, CA Imagine stopping at a convenience store during a road trip, only to find it dim, unorganized, and chaotic....
Sep 12, 2024 | Consulting
Case Study: Matrix Advises on the Sale of Andretti Petroleum Group to H&S Energy The Andretti Petroleum Group (“Andretti” or “Company”) was founded in 1997 when racing icons Mario Andretti, Michael Andretti, long-time Andretti family advisor John Caponigro and...
Aug 15, 2024 | Consulting, Technology
The Help Desk Whisperer Part 2: Effectively Onboarding Help Desk Analysts In last quarter’s newsletter article, we discussed some key areas of focus to keep your helpdesk employees engaged and empowered to put their stamp on building a successful help desk environment...
Aug 15, 2024 | Consulting
Embrace Summer Travel Make a Great First Impression on Travelers Memorial Day is one of the biggest travel days of the year. The holiday marks the beginning of vacations and summer road trips. With summer travel increasing, convenience store managers must prepare for...
