Sep 8, 2020 | Consulting
Operations Excellence: How to make more money from what you are already doing Marketing brings customers the first time; operations brings them back. The most important thing your business can do is consistently delight your customers to ensure they will...
Sep 8, 2020 | Consulting
Strategic Planning during Covid-19 The last 5 months have been characterized by external forces beyond our control, widespread uncertainty, and heightened levels of urgency. Businesses and individuals have had to pivot on the spot to enact immediate change and...
Jun 9, 2020 | Webinar
C-Stores and the New Normal Technology ROC Associates – Slides ROC COVID-19 Retail Strategy White Paper ROG Consulting – Slides The COVID-19 pandemic has had an impact on every aspect of business. Now that the initial adjustments have been made, what does...
Apr 16, 2020 | Webinar
Modifying the Convenience Retail Model In the Age of COVID-19 Polly Flinn – Webinar Talking Points COVID-19 has quickly changed the way convenience retailers practice business. Protective plexi-glass screens, appreciation/hazard pay, gloves, masks,...
Apr 8, 2020 | Webinar
Credit and Collections During COVID-19 Credit & Collections Panelists Ann Pitts Credit & Collections Slides Cory Watson Credit Insurance Slides Many petroleum marketer customers are under economic distress due to COVID-19. You may still be...
